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Important Information Regarding Florida COVID-19 Vaccine Scheduling

Need help? MyChart Support is available to assist with your MyChart account. If you are having one of the following issues, please use the contact information below:

  • If you have never been seen at one of our facilities, please call the Appointment Center for your location to register as a new patient. Ohio | Florida
  • Indian River Patients: If you have not had an appointment since Sept. 20, 2020, please call 772.410.0560 to update your registration.
  • If you have previously opted out of including your social security number in your record, you may have issues signing up or resetting your password. If this is the case, please call the Appointment Center for your location.
  • Martin Health Patients: Log in to your MyChart here.

For the most up-to-date COVID-19 Vaccine details, visit Visit the Florida Department of Health website for residency requirements and proof of residency.

Cleveland Clinic MyChart Customer Support

Cleveland Clinic MyChart Customer Support is available during regular business hours, 8 a.m. to 10 p.m. (EST) Monday through Friday and Weekends 8 a.m. - 4:30 p.m. We can answer your questions or help you navigate through the MyChart site should you require assistance.

To protect your privacy additional information is needed to reset a password or username. For password and username reset assistance you must call MyChart Technical Support at the phone number below. Resets will not be done via email. For instructions to reset your password online click here.

Phone: 866.915.3383
Local: 216.444.1740

Cleveland Clinic Canada
Phone: 888.507.6885
Local: 416.507.6600
Email: [email protected]

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