The MyChart Password Reset requires you to remember:

• Your MyChart ID
• The answer to your security question

For all other password reset assistance, you must call MyChart Technical Support at 216.444.1740 or toll-free at 1.866.915.3383 for assistance. Passwords cannot be reset via email.

If you are calling from our Canada location and need assistance with a password reset please call toll free: 1-888-507-6885

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