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Cleveland Clinic MyChart  Attention Users: Current Technical Issue

MyChart is experiencing a technical issue affecting some of our patients’ ability to view their health information. We are working on this issue and hope to resolve it as soon as possible.

If you are unable to view your information when you log in to MyChart, please refer to the following instruction to Bypass your Cache:

        •  For Windows and Linux browsers: Hold down Ctrl key and press F5 key.

        •  For Apple Safari: Hold down Shift key and click the Reload toolbar button.

        •  For Chrome and Firefox for Mac: Hold down both Cmd and Shift key

           and press R key.

If this does not resolve the issue, please call the MyChart Help Desk at 866.915.3383.



MyChart is your secure, online health management tool, because your family’s well-being is important to you around the clock—not just during office hours. This secure portal connects you to your Cleveland Clinic healthcare team and important information from your electronic medical record, 24/7!



Do Not Use MyChart for Urgent Medical Matters
If you are experiencing an urgent medical problem, call 911 or your physician’s office immediately.

MyChart is your secure, online health management tool, because your family’s well-being is important to you around the clock—not just during office hours. With this secure connection to your Cleveland Clinic healthcare team, you can review your health summary, test results, appointment information and more, 24/7!








Do Not Use MyChart for Urgent Medical Matters
If you are experiencing an urgent medical problem, call 911 or your physician’s office immediately.

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